Black Label Lipo  understands the importance of confidentiality and privacy regarding your personal information. Your personal data is never shared, nor sold. 

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Shipping Policy

All orders are shipped via USPS within the United States. If you are located outside the U.S., please reach out to our customer service for assistance.

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Shipping Timeline

After receiving your payment, we will process your order within 5-7 business days. Once your tracking number is emailed to you, please allow an additional 3-5 business days for delivery.

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Package Condition

While we take great care in packaging your items, we cannot guarantee they will arrive in perfect condition due to USPS handling. If your items arrive damaged, please let us know so we can improve our packaging standards.

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Customer Responsibility

Once your package is delivered to the USPS, the risk of damage or loss transfers to the customer. Please ensure your shipping address is accurate; Black Label Lipo is not liable for packages sent to incorrect addresses and will not issue refunds or replacements in such cases.

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Stolen Packages

Black Label Lipo is not responsible for stolen packages marked as "Delivered" by USPS.

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Order Confirmation

Upon placing your order, you will receive a photo confirmation of your packaged items along with a USPS tracking number sent to the email you provided. This ensures a smooth purchasing experience.

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Holiday Shipping

Please note that during holiday periods, shipping may be delayed. If you do not receive an update on your package within 10 business days of placing your order, please contact us.

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Support

For any further assistance, please use the chat feature on our website. We are here to help you with any issues, including assisting you with submitting claims for lost packages, which we handle on a case-by-case basis.

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Thank you for choosing Black Label Lipo for your health and wellness needs!

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In the event that you receive the wrong item, please email us and include a picture of the unopened item. A return shipping label will be sent to you for the return of the item(s), and the correct item will be sent as soon as it is received.   

 

If you receive a damaged item, please email us with the following information: your name, order number, and pictures of the damaged item. On a case-by-case basis, replacements are sent out immediately. 

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Black Label Lipo is not responsible for lost, stolen, or damaged packages. If you have not received your items due to any circumstance, please contact U.S.P.S. to file a lost/stolen package claim. Once you have completed that step, please reach out to us via email, and include the information provided to you from the U.S.P.S. and we will file a claim on our end, in order to expedite a replacement based on our discretion. We will always work with you to ensure that your expectations are meet within reason.

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IF YOU HAVE A DESCREPANC INVOLVING YOUR ORDER, YOU MUST CONTACT US DIRECTLY WITHIN 72 HOURS VIA EMAIL AT SUPPORT@BLACKLABELLIPO.COM. YOU WILL NEED TO PROVIDE PHOTOS.

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WE ARE NOT RESPONSIBLE FOR ANY DAMAGES DUE TO SHIPPING AND YOU MUST CONTACT THE USPS IN ORDER TO SUBMIT AN INDEPENDANT CLAIM. 

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Due to  the nature of our ready-to-administer products, we cannot accept returns, or exchanges, on any syringes received by our client, whether used, or not. The product will need to be shipped back to our office with a letter of explanation as to why a refund is requested. Once a decision is made, a store credit will be issued. 

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If you have used a Buy Now, Pay Later, you will be responsible for notifying them.

Please keep in mind that we cannot change, make price adjustments, or cancel an order once it has been submitted.

 

If an order is placed in error, please contact the office immediately and we will work together in order to correct the over sight, the best that we can. 

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We are committed to providing a website that is accessible to individuals with disabilities, in conformance with the 

 

Web Content Accessibility Guidelines (WCAG) 2.1, Level A & AA.

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We welcome your feedback. If you encounter any accessibility barriers or otherwise have difficulty using our website due your disability, please contact our office for assistance.

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Black Label Lipo is a premier concierge service for performance enhancement and body sculpting, offering clients easy access to comprehensive, cutting-edge body sculpting, injectable vitamins, bariatric friendly formulas, and supplements. Our team, including nurses and lifestyle ambassadors, supports you throughout your journey, from educating clients to providing transparent product reviews, and ensuring discreet delivery of products to your home, while also catering to your performance enhancement needs. We pride ourselves on merging exceptional customer service and in-depth product knowledge with the latest sterile practices and technology, prioritizing the health and well-being of our customers. Discover how Black Label Lipo, the epitome of Body Positivity, can enhance your life by chatting with us.

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